SHIPPING & DELIVERY POLICY

Buyer Must be 21 to Purchase Alcohol  

WINE DELIVERY WITHIN THE CINCINNATI AREA

We do our best to have all orders placed BEFORE NOON delivered SAME DAY. All orders placed after noon, will be delivered the next day. Cincinnati orders over $150 in certain areas will receive FREE DELIVERY. Delivery distances defined by zip codes. See delivery zones below.

 *If you wish to select local delivery at checkout please first select shipping and then enter your desired address. If your delivery address falls within our delivery zones you will then be able to select local delivery. 

PICK UP AT 1206 BROADWAY

Drop by during normal store hours to pick up your order. If you are looking for a time outside of store hours, please send us a note and a team member will try to accommodate.

WINE SHIPPING VIA COMMON CARRIER

Hart & Cru is happy to engage the services of a common carrier on behalf of you/the customer. However, upon purchase, ownership of and title to all alcoholic beverages passes from Hart & Cru to you/the buyer in the State of Ohio. In the case of shipments outside of Ohio, the sole responsibility for complying with local regulations lies with the customer. By placing an order on this site and selecting shipping, you authorize Hart & Cru to act on your behalf to engage a common carrier to deliver your order to you. 

All ‘Ground Shipping’ orders placed after 12pm on Wednesday will be shipped on Monday the following week in order to avoid bottles being held in non-temperature controlled facilities over the weekend. Orders placed before noon with 2-Day Air selected will be shipped the same day or on the date requested. We are happy to store your order for you until you are able to receive delivery. Please include note specifying desired ship date or reach out to us at thecru@hartandcru.com for any  other requests. 

The cost of shipping varies depending on which shipping option the buyer selects, as well as destination and number of bottles. The appropriate shipping rates will be calculated at checkout. 

All orders will be sent with a 21+ signature as is legally required.  The carrier delivering your order will be unable to leave the package on your front door, back porch, etc. without sign-off. Please ensure someone is home to receive. In the event that a shipment cannot be delivered due to an incorrect address provided by the purchaser, or after three delivery attempts by the carrier, Hart & Cru reserves the right to charge the purchaser the applicable carrier fee for rerouting to an alternative address or re-shipping to the same address.

DELIVERY ZONE 1 ( FREE DELIVERY OVER $150 OTHERWISE $10 ) :

45111 - 45147 - 45174 - 45202 - 45203 - 45204 - 45205 - 45206 - 45207 - 45208 - 45209 - 45211 - 45212 - 45213 - 45214 - 45215 - 45216 - 45217 - 45218 - 45219 - 45220 - 45221 - 45223 - 45224 -45225 - 45226 - 45227 - 45229 - 45231 - 45232 - 45236 - 45237 - 45238 - 45239 - 45241 - 45242 - 45243 - 45244

DELIVERY ZONE 2 ( $10 DELIVERY ) :

45011 - 45014 - 45039 - 45040 - 45051 - 45069 - 45122 - 45140 - 45150 - 45230 - 45233 - 45240 - 45245 - 45246 - 45247 - 45248 - 45249 - 45250 - 45251 - 45252 – 45255

IMPORTANT APPLEPAY INFORMATION : 

All orders paid via ApplePay will automatically process as UPS shipping if no option is selected. If shipping is not what was intended please reach out to us at thecru@hartandcru.com. 

MORE QUESTIONS?

We’re happy to help. If you have questions about getting wine to you, please reach out at: thecru@hartandcru.com.